Remote Medical Administrative Assistant
$58,240–$72,800 year
RemoteUnited States
Job Summary
Schedule, reschedule, and confirm patient appointments while answering calls, emails, and secure messages. Maintain accurate electronic medical records, verify patient demographics and insurance eligibility, and assist with registration and intake documentation. Coordinate referrals with providers and facilities, process administrative paperwork, and support billing tasks. Respond to patient inquiries with professionalism and ensure HIPAA compliance throughout all interactions. Collaborate with internal teams to streamline patient care coordination and complete assigned administrative projects. This fully remote role supports our growing healthcare operations with a focus on exceptional patient service and efficient administrative workflows.
Required Qualifications
- High school diploma or GED
- At least 1 year of experience in healthcare administration, medical office support, customer service, or administrative support
- Excellent verbal and written communication skills
- Strong organizational and time-management skills
- Proficiency with Microsoft Office, Google Workspace, and standard computer applications
- Ability to multitask and work independently in a remote environment
- Reliable high-speed internet connection and a dedicated workspace
Desired Qualifications
- Experience working in a physician's office, clinic, hospital, home health agency, or healthcare organization
- Knowledge of Electronic Medical Records (EMR/EHR) systems
- Familiarity with medical terminology
- Experience with appointment scheduling, patient registration, insurance verification, or referrals
- Medical Office Administration or Medical Assistant training is a plus
- Medical Administration
- Healthcare Administration
- Administrative Support
- Medical Reception
- Patient Scheduling
- Patient Registration
- Customer Service
- Medical Records Management
- Electronic Health Records (EHR/EMR)
- HIPAA Compliance
- Data Entry
- Insurance Verification
- Referral Coordination
- Medical Office Procedures
- Attention to Detail
- Communication
- Time Management
- Problem Solving
- Microsoft Office
- Google Workspace
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