Remote Inbound Sales Representative (Saskatchewan)
Remote
Job Summary
Handle inbound calls with professionalism, empathy, and efficiency, using product knowledge to answer questions, build rapport, and recommend suitable services. Research internal systems to locate missing information, manage customer accounts, and process orders accurately while following scripts and policies to ensure compliance. Escalate unresolved issues to the appropriate team or manager and stay current by attending training sessions and reviewing updated materials. Maintain excellent attendance and adhere to your work schedule. Applicants must be 18 or older with a high school diploma, possess strong communication skills, and type 20+ words per minute.
Required Qualifications
- Must be 18 years or older
- high school diploma or equivalent
- Strong communication skills—both written and verbal
- Ability to type 20+ words per minute with accuracy
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Familiarity with Windows operating systems
- Dependable and punctual with a strong sense of responsibility
- Skilled in problem-solving, conflict resolution, and customer follow-up
- A customer-first mindset: empathetic, patient, and responsive
- Ability to multi-task, stay organized, and work independently
- Comfortable in a fast-paced, evolving environment
- Strong interpersonal skills and a collaborative team spirit
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
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