Remote Healthcare Advocate-Hawaii Only
Remote · Hawaii, United States or US
Hawaii, United States or USRemoteFull TimeMid LevelHigh School Or EquivalentServicesLarge
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Large
Industry
Services
Job Summary
Remote Healthcare Advocate role based in Hawaii focusing on guiding customers through questions or challenges they encounter with the product or service, listening to understand the root issue, recording detailed call information, maintaining accurate customer records, and identifying opportunities to introduce customers to new or enhanced services to add value and improve the overall customer experience.
Required Qualifications
- Strong communication skills
- Active listening
- Problem-solving
- Detail-oriented
- Record-keeping and data accuracy
- Ability to explain solutions clearly to customers
- Customer service experience
- Experience with CRM or customer records management (if applicable)
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