Remote- Entry Level Manager
RemoteAirdrie, Alberta, Canada or Canada
Airdrie, Alberta, Canada or CanadaRemoteFull TimeEntry LevelInsuranceStartup
Full TimeEntry LevelStartupInsurance
Job Summary
Guide and inspire customer service representatives to deliver outstanding support while monitoring team metrics, providing coaching, and implementing strategies for continuous improvement. Oversee customer accounts, verify coverage eligibility, and review healthcare options. Identify and implement efficiencies to enhance customer satisfaction and team productivity. This role requires proven experience in customer service leadership and the ability to thrive in a remote work environment. Join an innovative, remote-first company utilizing cutting-edge technology to streamline customer interactions.
Required Qualifications
- Proven experience in customer service leadership
- Strong communication and interpersonal skills
- Ability to thrive in a remote work environment
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