Remote- Entry Level Manager
On-site · Rockland, Massachusetts, United States
Job Summary
Remote Sales Manager leading a team of customer service representatives from home, with a remote-first culture. Key responsibilities include guiding and inspiring the team to deliver outstanding support, monitoring performance metrics, coaching, and implementing strategies for continuous improvement; overseeing customer accounts, verifying coverage eligibility, and reviewing healthcare options; identifying process efficiencies to boost customer satisfaction and team productivity. Must have proven experience in customer service leadership, strong communication/interpersonal skills, and the ability to thrive in a remote work environment. Benefits include flexible work schedule, comprehensive health insurance, professional development opportunities, and performance-based bonuses. Role emphasizes remote work from home, career growth, and leadership in a dynamic, remote environment.
Required Qualifications
- Proven experience in customer service leadership
- Strong communication and interpersonal skills
- Ability to thrive in a remote work environment
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