Remote Customer Service Representative - Seasonal| US

Respond to inbound customer inquiries via email, verifying required information and solving customer program issues while maintaining an empathetic, concierge-like experience. Optimize each interaction creatively to ensure satisfaction and strive to meet quality and performance metrics. Maintain thorough knowledge of systems and processes to research information accurately, proactively share insights with leadership, and attend scheduled team meetings and training sessions. This seasonal role supports Peak Support's CX team, driving customer loyalty and engagement for our community of food lovers.