Remote Client Experience Consultant (Independent)
RemoteUnited States
Job Summary
Consult clients on trip goals and budgets to design customized itineraries for vacations, cruises, and group experiences. Research destinations and suppliers, then coordinate reservations for flights, accommodations, cruises, transportation, and activities. Provide clear details on schedules, documentation, and policies while maintaining accurate records of bookings and communications. Monitor reservations to assist with modifications and support as needed, building long-term relationships to encourage referrals. Work independently with a flexible schedule, utilizing established supplier partnerships and mentorship to grow your own client base.
Required Qualifications
- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Ability to manage multiple client requests simultaneously
- Professional demeanor and customer-service mindset
- Comfortable working in a remote, technology-based environment
- Proficiency with email, online research, and basic computer applications
- Ability to work independently and manage time effectively
- Reliable high-speed internet connection and personal computer
Desired Qualifications
- Previous experience in customer service, hospitality, sales, or administrative roles
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