Remote - Bilingual Spanish Customer Service Representative (Automotive)
$33,280–$33,280 year
Remote · Austin, Texas, United States
Job Summary
Remote Bilingual Spanish Customer Service Representative (Automotive) responsible for inbound customer interactions, resolving inquiries and complaints, and supporting vehicle owners, dealerships, and field offices. Requires high attention to detail, strong verbal and written communication in English and Spanish, and experience in a fast-paced call-center environment. Role emphasizes problem resolution, multi-tasking across software applications, and troubleshooting in-vehicle technology while delivering a positive customer experience from a home workspace. Includes paid training, full benefits, and remote-work readiness requirements (quiet dedicated workspace, reliable internet, and appropriate equipment).
Required Qualifications
- High School Diploma or equivalent
- 6+ months in a contact center or customer service role with high call volume
- Bilingual proficiency in English and Spanish (spoken and written)
- Ability to effectively communicate, read, and write in both languages in a professional customer service setting
- Experience with in-vehicle technology (e.g., Apple CarPlay, Android Auto, Bluetooth, navigation) is a plus
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