Remittance Processing Associate I
On-siteCanton, Massachusetts, United States
Job Summary
Remittance Processing Associate I at FIS. Fully onsite role based in Canton, MA. Responsibilities include preparing customer payments for processing, coordinating set-up and maintenance for the remittance processor and related equipment, performing research and adjustment activities, processing exception items, maintaining inventory of remittance processing supplies, and preparing outgoing collection notices for negotiable instruments (e.g., bonds, food stamps, foreign items). Schedule is Monday–Friday, 6am–2:30pm. Requires ability to lift up to 30 pounds and strong knowledge of remittance processing; requires effective written and oral communication with employees and external customers, plus understanding of procedures to verify/distribute computer output, process client transactions, item processing, and operating offline/peripheral equipment. Includes a comprehensive benefits package and an emphasis on a collaborative, respectful work environment.
Required Qualifications
- Capacity to lift or move up to 30 pounds
- Considerable knowledge of remittance processing
- Proficient written and oral communication skills in dealing with employees or external customers/clients
- Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
- Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
- Knowledge of the practices, procedures and problem-solving techniques involved in item processing
- Knowledge of client specifications for remittance processing
- Knowledge of off-line and peripheral equipment operation and maintenance
- Proficiency to assemble, organize and sequence work
- Knowledge to identify errors in calculations and balances
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