Relocate to Malta Dynamics 365 Customer Engagement - Functional Solution Architect (Consulting/Big 4)
$150,000–$200,000 year
On-siteBridgetown, Saint Michael, Barbados
Bridgetown, Saint Michael, BarbadosOn-siteFull Time$150,000–$200,000 yearStartup
Full TimeStartup
Job Summary
Lead and manage workshops, requirements sessions, and gap analyses for Microsoft Dynamics 365 CE projects while delivering high-quality business and software solutions to clients. Own the end-to-end delivery of configuration, customizations, and data migrations, ensuring implementations meet project plans on time and on budget. Contribute to pre-sales activities by building demo and proof-of-concept solutions, and provide on-site support during go-live phases. Mentor and coach junior team members, define training needs, and lead practice improvement initiatives. Identify and mitigate project risks, manage scope changes, and communicate progress updates to stakeholders.
Required Qualifications
- Extensive experience as a CRM Consultant with largescale complex implementations
- Deep knowledge of technical capabilities of Dynamics 365
- Appropriate certification
- Good knowledge of practices for Dynamics 365
- Deep understanding of Azure and cloud technologies
- .Net development
- PowerBI
- Deeper understanding of the broader Microsoft stack
- PowerApps
- Power BI
- Data Verse
- Azure
- Office 365
- Working in fast paced Agile environments
- Ability to clearly articulate and present your ideas and solutions in line with the capabilities of Microsoft Dynamics 365
- Successfully translate business and customer needs into a great digital customer experience
- Good understanding of Microsoft Dynamics Power Platforms Accelerators
- Industry templates
- Add-ons
- Leading and mentoring junior team members
- Willingness to develop your knowledge of new functionality in the Microsoft platforms
- Keeping on top of roadmaps
- Studying for certifications
- Knowledge of best practices for working with offshore teams
- Microsoft Dynamics CRM Certifications
- Ideally most current versions
- University graduate
- Relevant degree within a computing or business discipline
- Confident in own ability
- Demonstrates this to clients and colleagues
- Works independently
- Team environment
- Excellent presentation and demonstration skills
- Good, clear communication skills
- Ability to lead engagements
- Present to the C-Suite stakeholders
- Manage time
- Prioritise multiple tasks accordingly
- Thinks clearly
- Responds calmly when under pressure
- Strong problem-solving capabilities
- Strong client centric approach
- Emphasis on client satisfaction
- Acts as a role model
- Confidence to reach out to more senior colleagues for guidance
- Extensive experience in leading enterprise implementation
- Deep and broad knowledge of technical capabilities of Dynamics 365
- Must be able to show good knowledge of practices for Dynamics 365
- Experience in a delivery-orientated IT environment
- Waterfall methodologies
- Agile methodologies
- Experience with Dynamics 365 in a Lead Design Consulting role
- Deep understanding of software development lifecycle
- Development management
- Release management
- Data migrations
- Cut-over planning
- Early live support
- Business process mapping
- Modelling
- Documentation knowledge
- Experience of leading and leading others in Practice improvement initiatives
- Awareness of technical capabilities of Dynamics 365
- Minimum 15 plus years hands-on proven functional experience
- Power Platform solution
- CE configuration
- Standard customisation
- Standard workflows
- Dashboards
- Flows
- Forms
- Views
- Standard reports development
- Proven ability to develop a clear understanding of clients' needs
- Incorporate them into a solution
- Deep knowledge and understanding of capabilities of D365 CE areas in the following modules: Sales Management
- Marketing
- Customer Service Management
- Understanding of additional CE Functional areas
- Field services
- Project services automation
- Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack
- Azure SQL
- SQL Server
- PowerApps
- LogicApps
- Flow
- Data Verse
- Visual Studio Team Service
- DevOps
Desired Qualifications
- Microsoft Dynamics CRM Certifications
- Ideally most current versions are desirable
- Confident in own ability and demonstrates this to clients and colleagues
- Confident in own ability and demonstrates this to clients and colleagues
- Works independently as well as in a team environment
- Excellent presentation and demonstration skills
- Good, clear communication skills
- Ability to lead engagements and present to the C-Suite stakeholders
- Ability to manage time and prioritise multiple tasks accordingly
- Thinks clearly and responds calmly when under pressure
- Strong problem-solving capabilities
- Strong client centric approach with emphasis on client satisfaction
- Acts as a role model for those aspiring to take on a similar role in the future
- Confidence to reach out to more senior colleagues for guidance
- Extensive experience in leading enterprise implementation, deep and broad knowledge of technical capabilities of Dynamics 365
- Must be able to show good knowledge of practices for Dynamics 365Experience
- Experience in a delivery-orientated IT environment using waterfall and agile methodologies
- Experience with Dynamics 365 in a Lead Design Consulting role
- Deep understanding of software development lifecycle, development management, release management, data migrations, cut-over planning, and early live support
- Business process mapping, modelling and documentation knowledge
- Experience of leading and leading others in Practice improvement initiatives
- Awareness of technical capabilities of Dynamics 365
- Minimum 15 plus years hands-on proven functional experience including Power Platform solution and CE configuration, standard customisation, standard workflows, dashboards, flows, forms, views, and standard reports development
- Proven ability to develop a clear understanding of clients' needs and incorporate them into a solution
- Deep knowledge and understanding of capabilities of D365 CE areas in the following modules: Sales Management
- Marketing
- Customer Service Management
- Understanding of additional CE Functional areas
- Field services
- Project services automation
- Demonstrable knowledge of capabilities of the supporting software in the Microsoft stack (certification is a positive), including: Azure SQL / SQL Server
- PowerApps, LogicApps, Flow and Data Verse
- Visual Studio Team Service
- DevOps
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