RELIEF OFFICER (SVG)

Relief Officer SVG responsible for mitigating loan losses in the non-performing portfolio using various recovery methods. Duties include communicating with solicitors, preparing loan applications for restructuring and refinancing, conducting site visits to securities, representing the bank in court matters, rehabilitating customers’ finances to service obligations, ensuring security integrity, performing administrative tasks for the NPL portfolio, attending judicial sales, updating account status, stemming delinquency, planning recovery actions, converting delinquent cards to loans, issuing notices and internal demand letters, locating debtors, negotiating payoff deadlines or payment plans, handling inquiries and complaints, and coordinating with bailiffs and other professionals in the recovery process.