Relief Night Auditor
$37,440–$41,600 year
On-site · Phoenix, Arizona, United States
Job Summary
Night Auditor operates overnight in a Hilton Garden Inn-branded property, performing audit management, guest-relations duties, and housekeeping-support tasks to ensure safe, clean, and welcoming conditions. Responsibilities include greeting guests, using guest names, handling guest concerns with urgency, maintaining hotel knowledge, adhering to shift checklists, ensuring security protocols (locking exterior entrances as required), data entry and 10-key operations, and supporting both front-of-house and back-of-house functions during the overnight shift. The role emphasizes teamwork, punctuality, adaptability to a varied schedule, professional communication, and a friendly, service-oriented demeanor to sustain high guest satisfaction and orderly nightly operations.
Required Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred.
- Age 18 years or older.
- Ability to work a varied schedule including evenings, nights, weekends, and holidays.
- Clock-in/clock-out punctuality.
- Strong written and verbal communication in English.
- Ability to operate computers and data-entry devices (including 10-key).
- Read, write, and understand English; follow established guidelines.
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