Reliability Engineer (Trading Platforms)
On-siteHong Kong, Hong Kong
Job Summary
Automate repeatable triage workflows including alert enrichment, routing, and correlation to help first-line teams respond faster. Identify monitoring gaps, track reliability across critical trading applications, and triage incoming alerts by assessing impact, urgency, and ownership. Declare incidents, act as Incident Commander, and coordinate responders to keep calls focused on facts and recovery. Recover systems using approved runbooks, escalate cleanly when steps are exceeded, and support post-incident reviews. Ensure smooth handovers across EMEA, AMER, and APAC using a single global model. Requires experience in production operations, SRE, or trading environments with strong Linux, networking, and scripting skills.
Required Qualifications
- Experience in production operations, SRE, NOC/command center, trading operations, or a comparable first-line technical role
- Strong triage and prioritization skills
- Clear communication (verbal and written)
- Broad technical understanding
- Solid Linux and networking fundamentals
- Ability to quickly interpret alerts, logs, dashboards, and symptoms
- Working knowledge of common operational tasks across adjacent teams (application support, infrastructure, connectivity, data)
- Familiarity with incident and observability tooling (e.g., PagerDuty or equivalent, Jira Service Management or equivalent, Grafana, Prometheus, log search)
- Scripting/automation skills (Python preferred; Bash and Go are a plus), applied to triage, enrichment, routing, and correlation (not product code)
Desired Qualifications
- Ideally in a trading, financial services, or other latency-sensitive environment
- Exposure to containerized/cloud-hosted production environments (Kubernetes, Docker, GCP)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.