Release of Information Technician | Rapid City Hospital

Accurately receive and process requests for patient health information according to departmental time frames and HIPAA Privacy Standards. Enter daily requests into the medical records ROI module to maintain an audit trail, assign tracking numbers, and update the request log with specific actions and completion status. Evaluate requests across categories including treatment, payment, insurance, and legal matters while consulting supervisors or the Privacy Officer as necessary. Assist the hospital workforce with questions regarding continuing care and insurance payments, route communications to appropriate personnel, and file, retrieve, and track charts accurately. Support clerical and office tasks upon request.