Relationship Officer

Ensure good customer service for walk-in showroom and sale point clients by working face-to-face to provide leasing information, negotiate acquisitions, and attend sign-offs for lease agreements and loan applications. Support vehicle sale deliveries by clarifying repayment dates, insurance obligations, and fee charges while managing late client follow-ups for on-time repayment. Compete with competitors to secure clients on the spot and support partner event arrangements such as launches and sponsorships. Prepare sale referral reports for management and handle client inquiries via the Facebook page with the marketing agency.