Relationship Manager
$55,000–$70,000 year
On-siteBoston, Massachusetts, United States
Job Summary
Manage assigned client caseloads and census performance by staffing open shifts, addressing coverage gaps, and participating in on-call rotation for after-hours needs. Maintain professional communication with families regarding staffing updates and coordinate operational requirements with nursing, case management, and caregiving teams. Support branch financial metrics through effective staffing strategies, ensure accurate payroll verification, and oversee referral and intake coordination while adhering to compliance standards. Requires one year of healthcare management experience and proficiency in Microsoft Office.
Required Qualifications
- Demonstrated ability to manage caseloads, staffing coverage, and recruiting priorities simultaneously
- Strong understanding of recruiting strategies and healthcare staffing processes
- Effective leadership and relationship-building skills
- Ability to exercise sound judgment and problem-solving in a fast-paced environment
- Strong organizational and communication skills
- Working knowledge of Microsoft Office including Outlook, Excel, and Word
- High School Diploma
- Minimum one year of management experience in healthcare
Desired Qualifications
- Bachelor's degree in Business
- Home health experience
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