Relationship Manager - SHV
On-sitePhnom Penh, Phnom Penh, Cambodia
Phnom Penh, Phnom Penh, CambodiaOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Create and enforce plans to meet customer needs while identifying requirements and proposing suitable solutions. Notify the sales team of new opportunities and research to pursue new business. Build strong relationships with prospective and existing clients, guiding their decision-making through comprehensive consultations. Upsell and cross-sell products, resolve complaints efficiently, and ensure client satisfaction while meeting sales targets. Maintain deep knowledge of company products and stay ahead of competition.
Required Qualifications
- Bachelor in field of Marketing, Business, Management or a similar field/ equivalent
- Intuitive to customers' needs
- Strong communication and interpersonal skills and the ability to build and maintain relationships
- Must understand customer relationship management (CRM)
- Strategic thinker and ability to analyze and solve problems quickly
- Ability to work well with others and lead a team
- Knowledge of math and numbers
- Attentive to detail and organized
- Must be self-motivated, flexible and able to manage several jobs at one time
- Experience as a relationship manager, in customer service, or a similar role
- Customer-oriented
Desired Qualifications
- A background in customer service or sales is a plus
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