Relationship Manager, Personal Banking - Kano
On-siteKano, Kano State, Nigeria
Job Summary
Manage the Personal Banking team in Kano by driving revenue targets, deposit mobilization, and loan bookings through daily customer engagement. Identify cross-sell opportunities, onboard new clients for funding accounts and mobile applications, and deploy POS terminals for collections. Lead Account officers and DSAs while preparing weekly performance reviews and ensuring quality service delivery. Maintain relationships with all customers to achieve asset growth and risk targets. As a resident of Kano with a Bachelor's degree and 4-5 years in commercial banking, you will contribute to the success of our Personal Banking Group within a positive, inclusive environment offering tailored rewards and continuous learning.
Required Qualifications
- Candidate should be a resident of Kano
- Bachelor's degree in Business, Finance, or related field
- Proven experience in commercial banking
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- In-depth knowledge of banking products and services
- Minimum of 4-5 years of experience in a similar role
- Confidence and proficiency in personal banking operations
- Proven track record of successful client relationship management
- Strong analytical and problem-solving skills
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