Relationship Manager
$66,257–$96,071 year
On-siteMeriden, Connecticut, United States
Job Summary
Lead branch staff to ensure operational efficiency, implement sales processes for product delivery, and maximize branch growth and profitability. Formulate and execute plans for developing new business through site visits, prospecting, and market area development. Effectively demonstrate knowledge of all bank products to identify and satisfy customer needs, interview loan applicants, and process consumer, mortgage, and commercial loans. Exercise administrative control over budget, audit, and policy issues while ensuring security and loss prevention policies are carried out. Prepare performance evaluations to develop staff potential and participate in banking and civic organizations to promote the bank's community image. Maintain working knowledge of State and Federal laws, including BSA, OFAC, and USA Patriot Act regulations. Requires three to five years of retail banking experience with supervisory skills and NMLS registration.
Required Qualifications
- Three to Five years of retail banking with supervisory or management experience
- Some comparable combination of education and experience
- A proven track record of high performance, including Small Business acquisition and cross-partner referrals
- Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number
- Maintain working knowledge of Bank policies and procedures, State and Federal laws and regulations
- Receiving appropriate training including but not limited to: Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), USA Patriot Act
Desired Qualifications
- Consistently demonstrates a strong commitment to Ion, willing to go 'above and beyond' whenever necessary
- Thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people
- Demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service
- Effectively demonstrate knowledge of all bank products and services to identify and satisfy customer needs successfully
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