Relationship Manager I - Business Banking
On-siteLancaster, Pennsylvania, United States or Hershey, Pennsylvania, United States
Job Summary
Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share with relevant goals. Handle the origination, financial analysis, negotiation, and documentation of credit and non-credit products while managing risk and return for clients with basic levels of complexity. Actively identify and mitigate regulatory, reputational, operational, and credit risks by analyzing client needs and leveraging reporting tools to convert sales opportunities. Work under higher degrees of supervision to deepen share of wallet and build networks of internal and external relationships to enhance the client experience.
Required Qualifications
- university / college degree
- 3+ years of relevant / direct industry experience
- appropriate knowledge, skills, and abilities for a role
- skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position
- Book Of Business
- Client Relationship Building
- Credit Processes
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
- Business Acumen
- Client Relationship Management
- Customer Experience Management
- Decision Making and Critical Thinking
- Effective Communications
- Prospecting
- Selling
- Tech Savvy
- comparable combination of education, job specific certification(s), and experience (including military service)
Desired Qualifications
- Certifications are often desired
- Bachelor's degree
- English major preferred
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