Relationship Manager Area Manager - Executive Director
On-site · Shelton, Connecticut, United States
Job Summary
Relationship Manager Area Manager – Executive Director leads a team of Business Relationship Managers in a territory to develop new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management. Responsibilities include managing performance, revenue and profitability, credit quality and regulatory adherence, coaching the team on loan structuring and solutions, recruiting and retaining top talent, and building cross-organization partnerships (Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, Private Bank) to deliver client-centric services. Requires strong communication, data analysis, and a proven leadership presence with travel for key meetings.
Required Qualifications
- Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
- Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
- Strong communication skills with individuals at all levels, internally and externally
- Analyze reports, metrics, and other data to identify trends, issues, and opportunities
- Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
- Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
- Travel occasionally for key business and leadership meetings and training
- Bachelor’s degree in Finance or related field or equivalent work experience
- Prior experience in managing a relationship development team
- Highly proficient in Microsoft Office tools including Outlook, Excel, Word, and PowerPoint
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