Relationship Manager - Akure, Ilorin, Ota, Auchi, Ekpoma, Ore
On-site · Ilorin, Kwara State, Nigeria or Ore, Ondo State, Nigeria
Job Summary
Relationship Manager at Ecobank Nigeria expected to contribute to branch performance through growth in deposits and lending, cross-selling of banking products, and maintaining compliance with KYC/AML and regulatory guidelines. Responsibilities include preparing branch budgets, analyzing market opportunities, collaborating with consumer & corporate banking and product partners, driving customer adoption of Ecobank products, managing credit policy adherence, monitoring performance and risk metrics (NPL/PDO), ensuring high-quality customer service, and supporting digital channel utilization (ATM uptime, card adoption, mobile banking, RIB, OMNI, and POS). Strong commercial acumen, interpersonal, negotiation, and analytical skills are required to achieve sales targets, optimize operations, and sustain a customer-centric culture while upholding ethics and Ecobank values. The role emphasizes financial performance, strategic initiatives, and cross-functional coordination to grow market share and profitability.
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