Relationship Banking Specialist
On-site · Altoona, Pennsylvania, United States
Job Summary
The Relationship Banking Specialist attracts, advises, and serves customers through in-depth conversations that promote financial wellness. Key responsibilities include providing extraordinary service, responding promptly to customer needs, and maintaining a thorough understanding of banking products. The specialist will manage customer accounts, process transactions, provide technical support for electronic banking, and collaborate with internal partners for comprehensive financial solutions. Skills required for this role include excellent communication, strong organizational abilities, and proficiency in Microsoft Office Suite.
Required Qualifications
- Excellent verbal and written communication skills
- Exceptional organizational skills and strong attention to detail
- Basic computer skills and digital awareness
- Typing 40 wpm
- Results oriented
- Manual dexterity and numerical skills
- Knowledge of all products and services and all office functions
- Positive, enthusiastic attitude
- Ability to multi-task
- Proficient with Microsoft Office Suite or related software
Desired Qualifications
- Associates Degree preferred
- Minimum One (1) to Three (3) years in customer service and sales experience
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