Relationship Banker - San Antonio NE area
On-site · San Antonio, Texas, United States
Job Summary
This position is responsible for engaging clients in the lobby, educating them and assisting with transactions through self-service resources like mobile and online banking. Responsibilities include processing cash transactions accurately, managing financial center traffic, and building client relationships to meet their financial needs. Candidates should demonstrate strong collaboration, communication, critical thinking, and problem-solving skills while being flexible to work weekends and extended hours.
Required Qualifications
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
- Effective collaboration skills to build and nurture strong relationships.
- Passion, commitment, and drive to improve clients’ financial lives.
- Confident in identifying solutions for clients based on needs.
- Effective communication skills and comfort engaging with clients.
- Ability to learn and adapt to new information and technology platforms.
- Confidence in educating clients on self-service banking transactions.
- Strong critical thinking and problem-solving skills.
- Efficient time and capacity management.
- Focus on results, while acting in the best interest of the client.
- Flexibility to work weekends or extended hours as needed.
Desired Qualifications
- Experience in financial services and knowledge of financial services industry, products and solutions.
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
- Six months of cash handling experience.
- Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.
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