Relationship Banker - Raleigh Austin Peay - Memphis, TN
On-siteMemphis, Tennessee, United States
EXPIREDMemphis, Tennessee, United StatesOn-siteFull TimeSenior LevelHigh School Or EquivalentFinancial ServicesEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterpriseFinancial Services
Job Summary
Deliver attentive, friendly service to clients in person and over the phone, building lasting relationships by understanding their financial needs and tailoring product recommendations. Manage assigned clients proactively, educate them on technology solutions like the Chase Mobile App and ATMs, and collaborate with experts to address specialized financial requirements. Adhere strictly to banking policies, regulatory requirements, and risk parameters while completing required training and licensing exams. Work branch hours including weekends and evenings to exceed client expectations and contribute to branch success.
Required Qualifications
- 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results
- Ability to create memorable experiences for our clients – elevate the client experience
- Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs
- Ability to quickly and effectively resolve client issues with attention to detail – providing consistent client experience
- Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training
- High school degree, GED, or foreign equivalent
- The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses
- Ability to work branch hours including weekends and some evenings
Desired Qualifications
- College degree or military equivalent
- Experience adhering to banking policies, procedures, and regulatory requirements
- Dodd Frank/Truth in Lending Act
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