Relationship Banker
$35,360–$35,360 year
On-siteJackson, Michigan, United States
Jackson, Michigan, United StatesOn-siteFull Time$35,360–$35,360 yearLarge
Full TimeLarge
Job Summary
Develop and cultivate long-term client relationships by providing personalized financial solutions, cross-selling products, and educating clients on digital banking channels. Resolve complex customer service issues and process transactions accurately while adhering to fraud prevention procedures and regulatory requirements. Maintain contact with the client base through proactive outreach, lobby engagement, and periodic follow-ups to achieve sales and service targets. Support community involvement through outreach efforts and service with local organizations.
Required Qualifications
- High School diploma or GED Equivalent
- Minimum one year relationship-based client consultation and/or consultative sales experience
- Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered
- Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending
- Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register
Desired Qualifications
- banking industry a plus
- existing experience in a similar role at another financial institution
- successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes
- existing experience in a similar role at another financial institution
- Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations
- Completes Relationship Banker Development Program to demonstrate advanced proficiency in role
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