Relationship Banker - Middle River Financial Center
$52,000–$55,682 year
On-siteBaltimore, Maryland, United States
Job Summary
Relationship Banker role at Bank of America focusing on engaging clients in the lobby, educating and assisting with self-service resources (mobile, online, ATM) and processing cash transactions. The position emphasizes building relationships, understanding clients' financial and life priorities, connecting them to solutions, and delivering an excellent client experience. Responsibilities include adhering to risk culture and regulations, collaborating with experts in small business, lending, and investments, managing center traffic and outbound calls, and promoting self-service banking through education.
Required Qualifications
- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Is confident in identifying solutions for new and existing clients based on their needs
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Focuses on results while acting in the best interest of the client
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.