Relationship Banker II - North Kingshighway Branch
On-siteCape Girardeau, Missouri, United States
Job Summary
Meet with customers and prospects in person and on the phone to determine financial needs and proactively offer appropriate products and services. Achieve branch targets by identifying customer needs, providing guidance on Regions' solutions, and conducting outbound calls to expand relationships. Educate clients on consumer and business products, digital solutions, and emerging technology to ensure an optimal customer experience. Own and resolve customer issues, referring complex goals to internal experts while adhering to all bank processes and regulatory requirements. Track time for hours exceeding 40 per week and manage operational risks as part of the branch team.
Required Qualifications
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Desired Qualifications
- Bachelor's degree
- Life Insurance License
- One (1) year of cash-handling, banking, and/or customer service experience
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