Relationship Banker II (Champion Forest Branch)
$51,193–$51,193 year
On-siteSpring, Texas, United States
Job Summary
Meet customers and prospects in person and on the phone to determine financial needs and proactively offer appropriate products, services, and guidance. Achieve branch targets by identifying customer needs, conducting outbound calls using lead lists to expand relationships, and educating clients on consumer and business products, digital solutions, and emerging technology. Provide a consistent optimal customer experience by greeting clients, processing transactions, and resolving issues, while referring complex financial goals to internal experts. Follow all bank processes and procedures, manage operational risks, and track time for overtime eligibility under the Fair Labor Standards Act. This role requires NMLS registration, ability to handle cash, and work Saturdays as needed.
Required Qualifications
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
- Registration with the Nationwide Mortgage Licensing System and Registry (NMLS)
Desired Qualifications
- Bachelor's degree
- Life Insurance License
- One (1) year of cash-handling, banking, and/or customer service experience
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