Relationship Banker I
On-siteLongview, Texas, United States
Job Summary
Process transactions including deposits, withdrawals, and cash checks while verifying account validity and referring questionable items to management. Cross-sell need-based products and services by identifying customer needs and directing inquiries to other departments. Maintain cash drawer limits, balance daily, and transport coin to the vault up to five times per day. Ensure compliance with Bank Secrecy Act, anti-money laundering laws, and audit policies while performing special services like stop payments and notary work. Complete required training modules within the first six months of employment.
Required Qualifications
- High School Graduate or the equivalent
- Proficient in typing, 10-key calculator and data entry
- Excellent oral and written communication skills
- Must be able to remain in a stationary position for 75% of the time
- Must be able to transport 25 pounds of coin a distance of 5-25 feet from a work station to the vault, up to five times a day, depending on how much coin is delivered that day
- Must be able to detect, recognize, and identify customers as they begin assisting them
- Must be able to transport the cash from the coin machine to a bag which is moved to the vault
- Must be able to stay in a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation
- Must be able to work in moderate noise (e.g. business office with computers and printers, light traffic)
Desired Qualifications
- Minimum six month cash handling or customer service experience
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