Relationship Banker I
On-site · Hensley, Arkansas, United States
Job Summary
Relationship Banker (RB) will build, expand, and retain existing client relationships while delivering exceptional client experiences and financial solutions. Responsibilities include opening/closing accounts, processing transactions, soliciting consumer loan requests, researching accounts, referring customers to partner teams for small business, mortgage, and advisory needs, and ensuring compliance with applicable laws and policies. The role emphasizes in-person and outbound client interactions to meet individual and branch goals, along with onboarding and educating clients on Simmons’ products, digital capabilities, and resources. Strong emphasis on customer service, needs-based conversations, and professional, positive representation of Simmons Ambassadors; training on products and tools will be provided.
Required Qualifications
- HS Diploma/GED
- One year customer-facing and goal-oriented experience
- NMLS registration and/or obtaining an NMLS license after employment
- Ability to perform essential duties and travel as needed
- Understanding of BSA and CIP requirements
- MS Office proficiency
- Strong communication and relationship-building skills
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