Relationship Banker I - Part Time 20 hours - Celebration Branch
$39,601–$39,601 year
On-siteCelebration, Florida, United States
Job Summary
Provide an exceptional customer experience on the cash line and via phone by handling transactional needs, answering product inquiries, and resolving end-to-end service requests. Develop relationships with customers while educating them on digital solutions and standard consumer products. Assist branch and team members with basic tasks, refer complex needs to internal experts, and ensure sound banking practices by managing and reporting operational risks. Achieve branch targets by identifying customer needs and guiding them toward appropriate financial solutions. May conduct outbound phone calls to educate customers on emerging technology.
Required Qualifications
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
Desired Qualifications
- One (1) year of banking, cash-handling, and/or customer service experience
- Bilingual candidate preferred, English & Spanish
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