Relationship Banker I - Main Branch
On-siteGreenfield, Indiana, United States
Job Summary
Process teller transactions, resolve customer inquiries, and identify simple sales opportunities while adhering to compliance standards. Operate personal computers and transaction scanners to manage account activity, determine balances, and answer telephones. Assist with vault opening and closing, process various reports, and perform official notary duties upon certification. Maintain files, order supplies, and complete administrative tasks correctly and on time. Uphold organizational values, demonstrate knowledge of Equal Employment Opportunity policies, and ensure safety compliance with OSHA standards. Requires high school diploma, cash handling experience, intermediate computer skills, and a current driver's license.
Required Qualifications
- High school diploma or general education degree (GED)
- Related experience and/or training
- Equivalent combination of education and experience
- Work related experience consisting of a cash handling and/or customer service background
- Educational experience through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related
- Caring, Professional & Responsive
- Friendly and people oriented
- Enjoy interacting with others face to face
- Intermediate skills in computer operation including Microsoft Suite
- Basic typing skills to meet production needs of the position
- Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner
- Excellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees
- Ability to deal with routine problems involving multiple facets and variables in standardized situations
- Good organizational and time management skills
- Ability to work with general supervision while performing duties
- Current driver's license
- A vehicle with appropriate insurance coverage if required to drive in the course of performing assigned duties and responsibilities
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