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Fidelity BankPosted 1 month ago

Relationship Banker I

On-siteGreensboro, North Carolina, United States

Full TimeHigh School Or EquivalentMedium

Job Summary

Conduct teller transactions, cash vault operations, and account inquiries with accuracy and timeliness. Maintain and balance cash drawers, reconcile discrepancies, and process night depository deposits while adhering to Bank policies and internal controls. Identify customer needs to offer appropriate products and services, achieving individual and team scorecard goals. Provide superior customer service demonstrating the Bank's Right by You quality standards and mitigate losses through strict adherence to regulatory guidelines. Complete teller training classes and pass a background check.

Required Qualifications

  • High school diploma or GED
  • one year of cash handling experience
  • customer service experience
  • Strong relationship skills
  • Basic math skills
  • computer skills
  • High level of accountability
  • efficiency
  • accuracy
  • Exceptional time management skills
  • communication skills
  • customer service skills
  • friendly, courteous, and professional demeanor
  • Ability to pass a background check
  • Must complete teller training classes

Desired Qualifications

  • Strong sales skills

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