Relationship Banker I - Clayton Main Branch
$35,641–$35,641 year
On-siteClayton, Georgia, United States
Job Summary
Provide an exceptional customer experience on the cash line and over the phone while processing transactions like deposits, withdrawals, and payments. Answer inquiries regarding products and services, fulfill basic servicing requests, and develop relationships by educating customers on digital solutions. Assist with branch tasks, refer complex needs to experts, and adhere to all bank processes and regulatory laws. Achieve branch targets by identifying customer needs and may conduct outbound phone calls to educate prospects on emerging technology. Track time for hours exceeding 40 per week, with eligibility for overtime and incentive pay.
Required Qualifications
- High School Diploma or GED
- Ability to work Saturdays as needed
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
- Ability to walk and stand for extended periods of time
- Ability to lift up to twenty (20) pounds
Desired Qualifications
- One (1) year of banking, cash-handling, and/or customer service experience
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