Relationship Banker I (Clarendon Wilson)
$5,044,000–$6,760,000 year
On-siteArlington, Virginia, United States
Arlington, Virginia, United StatesOn-siteFull Time$5,044,000–$6,760,000 yearEnterprise
Full TimeEnterprise
Job Summary
Drive client acquisition and deepen relationships through walk-in engagement, lead management, and outbound outreach while delivering personalized financial solutions and mortgage referrals. Conduct goals-based discovery to uncover client needs, clearly explain product features and risks, and establish clear next steps for long-term progress. Serve as a trusted advocate by educating clients on digital capabilities, resolving concerns end-to-end, and ensuring accurate documentation in compliance with AML laws and regulatory standards. Maintain strict adherence to risk policies, verify client identification, and escalate discrepancies appropriately to protect the bank and client.
Required Qualifications
- High School Diploma or GED (or equivalent combination of education and experience)
- 1+ years of experience engaging with clients in a service, sales, or relationship building environment
- Teller or cash-handling experience in a financial institution preferred
- Experience educating clients on products and services in a consultative manner
- Demonstrated ability to communicate clearly and effectively with clients and colleagues
- Demonstrated ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment
- Ability to exercise sound judgment and problem-solving skills in client interactions
- Basic proficiency with Microsoft Office or similar workplace technologies
- Ability to complete required job-related training upon hire
- Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role
- Notary License (or ability to obtain)
- Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36
- Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007
- Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position
- Must be available for weekend shifts
- Must be available for overtime
- Must be able to lift 50 lbs
- Must be able to lift 25 lbs
- Must be able to lift 10 lbs
- Must be able to lift 5 lbs
- Must be able to lift 2 lbs
- Must be able to lift 1 lb
- Must be able to lift 0.5 lbs
- Must be able to lift 0.25 lbs
- Must be able to lift 0.1 lbs
- Must be able to lift 0.05 lbs
- Must be able to lift 0.01 lbs
- Must be able to lift 0.001 lbs
- Must be able to lift 0.0001 lbs
- Must be able to lift 0.00001 lbs
- Must be able to lift 0.000001 lbs
- Must be able to lift 0.0000001 lbs
- Must be able to lift 0.00000001 lbs
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- Must be able to lift 0.00000000001 lbs
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- Must be able to lift 0.0000000000001 lbs
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