Relationship Banker I

Relationship Banker I at Cathay Bank handles teller transactions, provides operational support, cross-sells bank products/services, and resolves customer service issues. Role includes processing deposits/withdrawals, ATM balancing, wires, safe-deposit duties, new account openings, and referring customers to other bank areas. Emphasizes delivering professional customer service, following regulations and security procedures, and supporting branch promotions. Strong emphasis on cross-selling financial solutions, building relationships, and maintaining confidentiality. Bilingual English/Chinese (Mandarin or Cantonese) preferred; ability to commute for business needs. Prior cash handling, customer service, or sales experience is valued; banking experience is a plus. Proficiency with PC software and attention to detail are important for success.