Relationship Banker - Hickman Place- Virginia Beach, VA

Relationship Banker responsibilities include putting clients first, delivering attentive and friendly service in a branch setting, proactively meeting with clients to understand financial needs, tailoring product and service recommendations, and educating clients on technology solutions (Chase Mobile App, Chase.com, ATMs) to enhance their banking experience. The role requires learning products, procedures, and collaborating with a team of experts to address financial needs while adhering to banking policies, procedures, and regulatory requirements. Ideal candidates have 1+ year of sales experience in retail banking or related industries, strong communication skills for in-person and phone interactions, the ability to resolve client issues with attention to detail, and readiness to operate within risk and compliance obligations; a high school degree or GED is required, with professional credentials such as SIE, Series 6, and state licenses as minimum requirements. The position may require working branch hours including weekends and some evenings. Preferred qualifications include a college degree or military equivalent, banking-policy familiarity, and knowledge of Dodd-Frank/Truth in Lending Act; additional regulatory reviews related to NMLS and SAFE Act are noted for loan originator responsibilities.