Relationship Banker
On-site · Oklahoma City, Oklahoma, United States
Job Summary
Relationship Banker at Bank of America engages clients in the lobby to educate and assist with transactions through self-service resources (mobile/online banking, ATM), processes cash transactions, and builds relationships to meet financial needs. Responsible for following established processes and guidelines, driving the client experience, expanding knowledge across small business, lending, and investments, managing center traffic and outbound calls, and helping clients connect to solutions that meet their financial goals. Requires effective communication, adaptability to new information and technology, adherence to laws and regulations, and availability to work weekends or extended hours; in-office role with potential training at a financial center and placement within a reasonable commuting distance.
Required Qualifications
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Confident in identifying solutions for new and existing clients based on their needs
- Communicates effectively and confidently and is comfortable engaging all clients
- Is capable of learning and adapting to new information and technology platforms
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
Desired Qualifications
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Confident in identifying solutions for new and existing clients based on their needs
- Communicates effectively and confidently and is comfortable engaging all clients
- Ability to learn and adapt to new information and technology platforms
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Efficiently manages time and capacity
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
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