Relationship Banker - Baltimore Market
$52,000–$55,682 year
On-siteBaltimore, Maryland, United States
Job Summary
Relationship Banker in Baltimore Market at Bank of America engages clients in the lobby, educates and assists with transactions via self-service resources (ATM, online, mobile), processes cash transactions, and builds client relationships to meet financial needs. Responsibilities include managing center traffic and outbound calls, following established processes and regulations, partnering with experts in small business, lending, and investments, driving the client experience, and delivering solutions that support clients' financial goals. Requires adaptability, strong communication, and the ability to educate clients on self-service banking technologies; weekend/extended hours availability may be required. The role emphasizes in-office culture with flexibility based on role-specific responsibilities and business needs.
Required Qualifications
- High School Diploma / GED / Secondary School or equivalent
- Strong work ethic and intense focus on results
- Ability to collaborate effectively and build relationships
- Confidence in identifying client solutions and educating on self-service technologies
- Effective communication and comfort engaging all clients
- Ability to learn and adapt to new information and technology platforms
- Strong problem-solving and critical-thinking skills
- Efficient time and capacity management
- Willingness to work weekends and/or extended hours
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.