Relationship Associate - Part Time
On-siteMinster, Ohio, United States
Job Summary
Process deposits, withdrawals, payments, and other banking transactions accurately and efficiently. Deliver exceptional customer service by assisting clients with account inquiries, maintenance requests, and general banking questions. Build relationships by identifying needs and referring appropriate products and services. Balance cash drawers, maintain accurate records, and support branch operations including ATM and vault activities. Follow all bank policies, procedures, compliance requirements, and security standards. Collaborate with team members to ensure the branch operates efficiently. Requires high school diploma or GED, with previous customer service or cash-handling experience preferred. Work Monday through Friday 8:30 - 5:00 and Saturday 8:30 - Noon.
Required Qualifications
- High school diploma or GED
- Ability to communicate professionally and effectively with customers and coworkers
- Strong attention to detail and accuracy
- Basic mathematical, computer, and problem-solving skills
- Commitment to teamwork, compliance, and professional conduct
- Ability to work in a fast-paced environment while managing multiple priorities
Desired Qualifications
- Previous customer service, retail, cash-handling, or banking experience
- Sales aptitude with a focus on identifying customer needs and solutions
- Strong customer service and interpersonal skills
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