Relationship Area Manager
On-site · Brooklyn, New York, United States
Job Summary
Relationship Area Manager in JPMorgan Chase's Business Banking division leads a team of Business Relationship Managers within a territory to develop deposits, cash management and credit business while emphasizing relationship management, client experience and risk controls. The role involves managing performance, revenue/profitability, and credit quality; coaching on loan structuring, pricing, and customized solutions; developing a diverse talent pipeline; and partnering across lines of business to deliver a client-centric One Chase experience and community leadership. The position requires senior-level leadership, deep knowledge of business banking products, and strong collaboration and communication skills, with occasional travel.
Required Qualifications
- Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending experience; direct in-person contact required
- Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting with commercial credit training
- Strong communication skills with individuals at all levels, internally and externally
- Analyze reports, metrics, and other data to identify trends, issues, and opportunities
- Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change; Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
- Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; use time strategically to balance long-term and day-to-day demands of management role
- Travel occasionally for key business and leadership meetings and training
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