Relationship and Growth Specialist (1365)
$60,000–$65,000 year
On-siteIndianapolis, Indiana, United States
Job Summary
Engage, motivate, and coach caregivers via phone and digital tools to develop goals and move families into service. Conduct face-to-face semi-annual meetings with clients, caregivers, and case managers while tracking referrals to support state and company growth. Proactively identify and cultivate at least five new prospects weekly, allocating four days for active marketing and cold calling potential clients. Research opportunities for external support services and actively recruit new Primecare Home Care members to build brand presence in your assigned area.
Required Qualifications
- Associate's Degree or 2+ years of experience working community health, long term care, and/or chronic diseases of adults
- 2 + years of experience in case management, experience working with elderly and disabled
- Exceptional active listening and communication skills with strong empathy
- Tech savvy with comfort using (and teaching others to use) mobile apps
- Ability to multitask in a multi system environment; proficiency with Microsoft Office required
- Thrives in a fast paced, start-up environment
- Sales experience and building relationships and pipelines
- Ability to read, analyze and interpret regulations and other documents
- Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others
- Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge
- Ability to read and write memos, reports, and correspondence that conform to prescribed style and format
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Able to establish and maintain cooperative and positive working relationships
- Organized, detail-oriented, courteous, proactive, self-motivated, dependable, and customer service driven
- Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment
- Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds
- Meets/exceeds established performance goals
- Alignment with Company Goals & Objectives
- Adherence to Company Policy
- Job Knowledge
- Cooperativeness
- Commitment
- Customer Service
- Safety
- Quantity of Work / Productivity
- Quality of Work
- Reliability
- Attendance
- Communication
- Confidentiality
- Requires corrected vision, including close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Requires hearing to normal range and must be able to communicate effectively verbally and in writing with co-workers, vendors, clients, and others for work-related purposes
- Requires the ability to lift/carry up to 30 pounds using appropriate body mechanics
Desired Qualifications
- Prior experience as a Home Health Marketer or Sales related to healthcare preferred
- Bachelor's degree in a related discipline or equivalent work experience in Social Work, Behavioral Health
- Prior experience working with consumers in a home base setting
- Prior experience in hospice and health care direct marketing is a plus
- Multilingualism is a plus
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