Reiseberater (m/w/d) im Quereinstieg
On-siteLeipzig, Saxony, Germany
Leipzig, Saxony, GermanyOn-siteFull TimeMid LevelLarge
Full TimeMid LevelLarge
Job Summary
Manage customer inquiries regarding travel options, entry regulations, and hotel details via phone or email. Handle change requests, complaints, and bookings while maintaining contact with travel providers and updating customer records. Provide friendly, competent support for all open questions and modifications to ensure quick, customer-friendly resolutions. Requires C1 German proficiency, prior customer service experience, and ability to work rotating shifts between 7:30 and 23:00, including weekends and holidays.
Required Qualifications
- Erfahrungen in der Kundenbetreuung (z.B. Gastronomie, Hotellerie, Einzelhandel oder Callcenter)
- offenes und freundliches Auftreten
- sicheres Umgang mit gängigen PC-Anwendungen (z.B. Microsoft Office)
- verhandlungssichere Deutschkenntnisse in Wort und Schrift (mind. C1-Level)
- Bereitschaft, im Schichtsystem (3 Schichten zwischen 7:30 bis 23:00 Uhr, 5-Tage-Woche) zu arbeiten
- Wochenend- und Feiertagsschichten
Desired Qualifications
- Themen rund um Urlaub und Reisen begeistern Dich
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