Reinstatement Agent
$30,000–$45,000 year
On-siteWorsley, State of Western Australia, Commonwealth of Australia
Job Summary
Operate reinstatement teams across public highways, building sites, and private residential land, engineering on-site solutions to deliver first-class service. Organize labour cost-effectively while managing recruitment, disciplinary actions, wages, and absence. Coach staff to reach their potential and maintain a fair, consistent culture. Manage frame and cover programmes alongside defect programmes to meet KPIs and attend Highway Meetings. Use Modular+ and Client Computer systems for feedback, liaising with Support Services and Street works teams to manage FPN and Section 74 liabilities. Conduct team inspections to ensure compliance with NRSWA regulations and act as a Health & Safety Representative, investigating incidents and raising matters with management.
Required Qualifications
- Have operational responsibility for the reinstatement teams and their in-day activities
- Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
- Coach and develop staff to reach their potential; ensuring a fair and consistent culture with the teams
- Help manage the frame and cover programme and ensure KPIs are met
- Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
- Have knowledge and experience of Reinstatement for Utilities
- Maintain a customer focus
- Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
- Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude
- Understanding and complying with regulations including NRSWA
- Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
- Be a Health & Safety Representative, which will include undertaking health and safety inspections in and around the workplace, raising health and safety related matters with management and investigating reportable accidents or incidents as and when they occur
- A good understanding and experience of the Utilities industry
- Previous experience working on Civils related projects
- NRASWA qualification
- Full and clean driving license
- Good awareness of health and safety
- Computer literate and familiar with basic software packages
Desired Qualifications
- Previous experience with tarmac, Modular & Rigid surfaces work would be an advantage
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