Rehab Therapy Office Assistant
On-siteLenexa, Kansas, United States or Lakeview Village, Florida, United States
Job Summary
Supervise day-to-day activities of the reception area in the outpatient department, presenting the best first impression to guests and visitors. Ensure friendly, courteous, and informative service to residents, family, and staff via telephone, writing, and in person. Perform office tasks for therapy service coordination, organize and track medical records, and complete billing paperwork including scanning documentation into the EMR. Assist with Part B SNF processes, insurance verification, and AOD scheduling to promote consistent treatment frequency. Maintain written procedures, retrieve departmental mail, and compile data for OP, Medicare, and insurance billing. Keep the office and treatment areas clean, update temperature logs, and assist with client and equipment transport. Full-time position with competitive pay and health benefits.
Required Qualifications
- High School Diploma or GED
- Must possess a basic working knowledge of Microsoft Office Suite software
- Must have experience working with electronic medical records
- Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with a fluent understanding of English
- Must have the ability to exercise independent judgement and use creative problem solving skills
- Possesses an empathetic approach to the elderly
- Able to work in a team setting with residents, relatives, staff, and others
Desired Qualifications
- Two years of experience working in a rehab or medical office setting
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