Rehab Scheduler - FT

Schedules rehabilitation services by coordinating appointments and maintaining the department’s scheduling system. Accurately coordinate and schedule patients, manage appointment calendars to optimize therapist availability and patient access to care, and handle patient requests including cancellations and rescheduling with minimal disruption to therapy services. Communicate professionally and respectfully with patients, confirm appointment times, and provide necessary pre-appointment instructions. Address patient inquiries about scheduling, procedures, and service details; resolve scheduling conflicts by collaborating with relevant parties. Provide care knowledge aligned with growth and development principles across the lifespan and interpret patient status data to identify needs. Serve as a backup to business office personnel and maintain confidentiality while collaborating with other employees. Follow standard precautions for direct patient care and perform other duties as assigned.