Registration Specialist (VAS Midwest)
Hybrid · Louisville, Kentucky, United States
Job Summary
Registration Specialist at Varsity Spirit responsible for managing event registrations for events, camps, and championships including data entry, payment processing, and housing assignments. Requires responding to inquiries via email and other channels, coordinating with multiple departments on updates and payment statuses, ensuring security and confidentiality, processing mail and applying payments, handling event closeout tasks (attendance reconciliation, refunds, chargebacks, invoicing), packing/shipping registration materials, monitoring Q&A platforms during events, and booking hotel accommodations as needed. The role emphasizes accuracy, customer-focused service, travel during peak season, and collaboration within a fast-paced events environment.
Required Qualifications
- High school diploma required; bachelor’s degree preferred.
- Strong communication, organizational, and time-management skills.
- Willingness to travel to events, including overnight stays and weekends (2–3 per month during peak season).
- Experience in event registration or customer service preferred.
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