Registration Specialist I (Part Time)
$37,440–$52,000 year
On-siteLongmont, Colorado, United States
Job Summary
Greets and checks in visitors and vendors to the clinic according to established protocol, ensuring the facility is open on time and adequately staffed. Researches insurance information provided by patients to identify participation and referral requirements, while maintaining up-to-date reference materials on insurance plans. Strives for excellent customer service by treating patients and visitors professionally, monitoring the lobby to accommodate everyone, and keeping patients apprised of estimated waiting times. Offers assistance if difficulties arise and directs individuals to appropriate clinic locations. Requires Mon-Fri 4pm-7pm and Sat 11am-3pm availability.
Required Qualifications
- High School Diploma or equivalent
- Minimum 1 year experience in customer-facing service position
- Working knowledge of Microsoft Office Suite or related software, scheduling and medical records software, and similar computer applications
- Ability to quickly learn multi-line phone system
- Core competencies in customer service, interpersonal skills, communication, teamwork, attendance/punctuality and confidentiality
- Must be able to lift and/or move up to 25 pounds
- Close vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
- Mon-Fri 4pm-7pm and Sat 11am-3pm availability
Desired Qualifications
- Medical office reception experience
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