Registration Processor
$37,440–$37,440 year
On-siteHartford, Connecticut, United States
Job Summary
Process and finalize customer vehicle registrations by reviewing paperwork for accuracy and interacting with state and county government licensing departments for document drop-offs and filings. Update customer records, input and cross-reference data from internal and external databases, and maintain detailed notes within the customer tracking system. Collaborate with team members across various business lines, assist specialists with customer follow-ups, and work closely with the local DMV to receive and file necessary paperwork. Perform other duties as assigned while ensuring smooth transitions of vehicle ownership.
Required Qualifications
- 1+ years of work experience in an administrative or data entry capacity
- High School Diploma, GED, or equivalent education
- Ability to manage, organize, and reconcile multiple sources of information with accuracy
- Ability to handle multiple tasks and priorities effectively
- Professional written and verbal communication skills
- Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
- Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully
- Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset
- Critical thinker and the ability to make appropriate judgment calls
- Regular, consistent attendance in office (no remote work allowed)
- Ability to obtain notary based on state-specific requirements (as needed)
- Ability to read, write, speak, and understand English
- Must be able to lift 50 lbs
Desired Qualifications
- Bachelor's degree
- Internships or Volunteer Experience
- Certification(s)
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